Piks — Support
Last updated: October 27, 2026
Piks 2.1
Version 2.1 includes coloring with six drawing tools, jigsaw puzzles and Matching Pairs. Start with the free Animals pictures. Select a picture and choose a drawing tool on the right. Swipe the color strip or tap a visible color. Tap an area with Fill, or draw with your finger using the other tools. Undo reverses the last action. Progress is stored locally when you leave a picture.
Parent controls
Tap Parents on the home screen. The parent gate shows three numbers written as words. Enter the corresponding digits, in order, into the adjacent fields. For example, six, one, four means 614. The challenge changes each time. Purchases, external links and analytics settings are behind this gate.
Anonymous analytics
Version 2.1 counts anonymous usage totals so we can improve the app. A parent can turn this off in Parent Settings at any time. Turning it off stops new counts immediately. The privacy policy explains exactly what is counted.
One-time purchases
A Theme Pack unlocks all coloring pictures in that theme. The Full Version unlocks all themes, Puzzle and Matching Pairs permanently. These are one-time purchases, with no new subscription or recurring charge. Apple’s purchase sheet shows the final localized price before confirmation.
Restore access
Use Restore on the offer screen or in parent settings while signed in with the Apple Account used to purchase. Restoring purchases requires an internet connection. Already unlocked content works offline. Existing lifetime purchases remain permanent. Existing subscriptions are recognized only until the end of their paid period.
Earlier Versions
Earlier versions offered subscriptions and a different selection of games. To manage or cancel an existing subscription, open iPhone or iPad Settings, tap your Apple Account, then Subscriptions. You can also use Apple’s subscription management page. Updating the app does not turn a subscription into lifetime ownership.
Troubleshooting
Close and reopen the app, restart the device, and check for updates. If a purchase is missing, check the Apple Account and try Restore with an internet connection. Reinstalling the app may remove locally stored artwork; contact us before reinstalling if you want to preserve it.
Contact
Email anq.no.one@gmail.com with your app version, device model and a description of the issue. Avoid including children’s personal information.